Support URL
Grinding Lacustre Support
Use this channel for technical support, gameplay defects, UI issues, and general app usage questions. Billing and refunds are processed by Apple through App Store account settings.
Primary contact
- Support email:
[SUPPORT_EMAIL] - Support hours:
[SUPPORT_HOURS_AND_TZ] - Initial response target:
[SUPPORT_SLA]
What to include in a report
- App version (
Settings > Version). - Device model and iOS version.
- Issue description and reproduction steps.
- Optional screenshot or short capture.
Privacy escalation
For personal data and privacy requests, contact [PRIVACY_EMAIL].
Full details are available in the Privacy Policy.